Lian Hock x GoBuid: Cutting 60 Hours of Paperwork Rework for QS During Employee Handovers

Lian Hock Civil Engineering transformed their operations from a person-dependent, manual scramble into a high-visibility "Construction Workspace." By digitizing site records, they moved from "hunting needles in a haystack" to being verifiable records in under five minutes. This shift ensured that critical safety evidence and variation claims are always substantiated, protecting revenue and reducing handover times from one month to just one day.

“With GoBuid, we don't fear audits or claims anymore. All the data is in our phones—even when staff leave, the handover is solid and no stress.” 

The Problem: Staff Turnover > MOM Safety surprise visit >Unsubstantiated VO records

In the SG construction landscape, finding and retaining staff who consistently monitor works is increasingly difficult. With 10–15 projects running concurrently, ensuring that all records are properly kept and updated becomes a real challenge. When daily operations rely on a mix of WhatsApp messages, paper forms, and scattered Excel sheets, vital project knowledge remains fragmented and trapped in people’s heads rather than in a reliable system

• Staff Turnover: If a key staff member goes on leave or resigns, the temporary replacement spends weeks deciphering pending vs. verified tasks, causing progress claims to slow down and cash flow to squeeze.
• MOM Safety surprise visit: When an MOM inspector or client safety rep arrives unexpectedly and demands today’s inspections or toolbox talk records, the team is forced to hunt through chat histories and physical folders.
• Unsubstantiated VO records: in the monthly progress claim, the team realizes many variations occurred but weren't consistently captured with photos or site verification. Without a digital paper trail, the firm faces a "dispute nightmare" where up to $500,000 in work becomes unclaimable simply because it cannot be substantiated

The Solution: Automation & Visibility > Less admin > More control.

Lian Hock implemented the GoBuid Construction Workspace, which replaces fragmented workflows with a unified system of Forms, Workflows, and Folders.

3 "Wow" Features that Value-Add:

1.Mobile-First "Source Capture" (Forms): Site teams submit safety checks, daily progress, and manpower/OT records via mobile—as easily as sending a WhatsApp message (photo + tick + submit).

Value: Control. Management gains total visibility into productivity by task and can identify "blockers" like material delays rather than just adding manpower blindly.

2.Automated Corrective Action & Approval (Workflow): Issues identified during safety checks are digitally assigned to owners with automated reminders and escalations.

Value: Reduce Risk. This creates a full audit trail (who, what, and when). Automated notifications ensure no submission is left unresolved, while signatures and approvals can be done anytime, anywhere, significantly reducing approval times.

3.Auto-Organized Evidence Folders: The system automatically compiles site data into structured PDF packs for safety, variations, or project handovers.

Value: Save/Earn Money. Safety Evidence Packs are ready in five minutes instead of hours of searching. Furthermore, because VO evidence is captured as it happens, the company can substantiate every claim, ensuring they "Prove it and Claim it" without relying on "hero staff".

Do the work. Prove it. Claim it — in minutes, not hours.

[Book Demo] — See how to generate a Safety Pack in 5 minutes.

[Chat on WhatsApp] — Start a low-risk pilot on one site today.

[Self Sign up] — start 30 days free trial.